Terms and Conditions for Using "Dars" Application
Introduction
The purpose of these terms and conditions is to define ownership and responsibilities between the service provider (teacher) and Company 00000 (the service provider / Dars application) regarding the use of the application and its policy, as follows:
Definitions
- Service Provider: Company 000000 is a limited liability company registered in the Kingdom of Saudi Arabia under Commercial Registration No. (000000), and is referred to in these terms and conditions as the Service Provider under the name (Dars Application).
- Customers - Client - Student: Anyone wishing to benefit from the products and services offered by the service provider, whether individuals or legal entities.
- Service: The service means providing Dars application services through the app and delivering them to the client.
- Teacher/Instructor: The person providing the service to the client via the Dars application.
- Order: Dars application.
- Products and Services: The products or services offered through the application and provided through it.
Overview
- • Dars is a cloud-based system mainly providing services such as private home tutoring, online distance learning, and training courses, which are offered by teachers through the application. Clients can request these products or services via the application, and they are delivered by a specialized team under the supervision of the application, managed by the service provider in accordance with its management policy. These terms and conditions apply and must be interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
- • We reserve the right to introduce new services, update any existing services, or withdraw them, at our sole discretion, without any liability.
Registration Conditions
- 1. You are a real person and can provide documents proving your identity.
- 2. You are of legal age to be able to apply for registration in your country of residence.
- 3. You hold an academic qualification suitable for the subject you provide.
- 4. You have teaching experience, whether in schools or private lessons.
- 5. You are familiar with using digital educational tools and e-learning platforms.
- 6. Provide a certified copy of academic certificates and work experience.
- 7. Provide samples of educational content (such as lesson plans or teaching videos) for evaluating teaching methods and content quality.
- 8. Successfully complete online training courses to use the teaching tools in the application or to improve teaching skills.
- Once registration is successfully completed, it will remain valid for an indefinite period, subject to possible suspension or cancellation in case of violation of the application’s terms and conditions.
Registration Data and Account Security
- • The accuracy, truthfulness, and completeness of the data provided, and to maintain it properly in the standard format required.
- • Keep their username and password confidential and use them responsibly.
- 1. You are responsible for maintaining confidentiality and restricting access to your account and password, and you accept responsibility for all activities that occur under your account or password.
- 2. You agree to notify us immediately of any unauthorized use of your password or account, or any other breach of secure usage standards.
- 3. Provide complete, truthful, accurate, and current information about yourself and your use of the services as required by us, and cooperate with our requests for additional information.
- 4. Not disclose to others (except as required or as specified by us) the user information provided to you.
- 1. Post, insert, or upload any inappropriate or prohibited content or material on our site, including: (content or material that is morally or religiously inappropriate in any form – content or material that does not comply with local law, Islamic law, rules, ethics, values, and traditions – content or material that may threaten national security – all matters prohibited by law).
- 2. Post materials you do not have the right to share or publish.
- 3. Post fake or stolen materials.
- 4. Violate or circumvent any laws, third-party rights, our regulations, policies, or decisions regarding your account status.
- 5. Use the services if you no longer meet the eligibility criteria, are unable to enter into legally binding contracts, or your account has been suspended temporarily or indefinitely.
- 6. Interfere with other users’ listings.
- 7. Take any action that could undermine the site’s rating or reputation systems.
- 8. Post false, inaccurate, misleading, deceptive, defamatory, or similar content.
- 9. Transfer your account to another party without our prior written consent.
- 10. Post spam messages, unwanted emails, or similar communications.
- 11. Upload viruses or any other technologies that may harm our services, users’ interests, or property.
- 12. Violate copyright, trademark, patent, moral rights, advertising, database rights, and/or any intellectual property rights belonging to us or licensed to us, or any third party’s intellectual property rights.
- 13. Collect users’ information without their consent.
- 14. Circumvent any technical measures we use to provide the services.
- 15. Accept all risks resulting from unauthorized access to registration data or any other information provided by the client to Dars, including but not limited to: third-party access to the application, illegal or unauthorized access to computers, accounts, or networks, hacking, attempts to breach security measures, port scanning, intrusion scanning, and other activities designed to aid hacking or similar illegal activities.
- 16. The service provider (teacher) acknowledges that they are solely responsible for keeping their password and any other account data confidential in order to use or access the Dars application. The application is not liable for any loss incurred by the service provider as a result of a third party using their password, whether knowingly or unknowingly. The service provider is responsible for any losses suffered by the application or its representatives due to misuse of their account or password, and they must immediately notify the application of any unauthorized use of their account, username, or password. It must be noted that account access is limited to one person only (the service provider), and the application bears no responsibility for access by multiple persons.
How the app uses your personal data
- • The app does not collect any personal data about the service provider except when the service provider uses the app and the services it provides. This personal data includes: service provider’s name, email address, mobile phone number, and the address specified through the app for delivery purposes.
- • To communicate with the service provider regarding their experience with the app.
- • To register the service provider in the app, verify their account, and link it to their phone number and email.
- • To send and notify the service provider about promotional offers provided by the app from time to time.
- • For measuring the time taken to execute the service.
- • To improve the app in line with the service provider’s experience and usage.
- • The Daris app is committed to maintaining the confidentiality of the service provider’s personal data.
- • The app needs to collect this data for internal statistical purposes to improve the service, such as the number of active users and their chosen addresses.
- • The Daris app is committed not to share, disclose, or distribute this data with any third party except for the purposes specified in section six of these Terms and Conditions.
How the app works:
- Application process: The service provider markets services and products (teachers) by displaying them through the app and making them available to customers. Customers place orders for services and products of their choice through the app. The customer confirms the order and selects a suitable payment method from the options available in the app. The customer has the right to choose the method of service delivery from the available options, whether by the teacher visiting them at home, the customer visiting the teacher, via an external entity, or online (electronically), within the specified timeframe to avoid cancellation. If a service delivery method is chosen, the service provider delivers the customer’s order to the teacher specified by the customer and follows up on the order until it is delivered to the customer. Services are provided at the scheduled time specified by the customer, carried out by the teacher after receiving the order.
Payment methods and procedures:
- The service provider (teacher) undertakes to correctly register their financial and banking details and bears full responsibility in case of providing incorrect information.
- Payments are made using the methods agreed upon in the contract, such as:
- 1. Bank transfer to the specified account.
- 2. Payment via credit card.
- 3. Cash payment with receipts (if applicable).
- 4. Payment via electronic payment systems.
- Payments due to the service provider (teacher) (At the end of each Gregorian month / within 41 days of invoice issuance).
- The currency used for payment is (Saudi Riyal / US Dollar / Euro).
Service provider obligations -Teacher-:
- 1. The service provider is committed to providing in-person services as agreed, including assigning male teachers to male students and female teachers to female students.
- 2. Provide in-person lessons, online lessons, recorded lessons, and training courses in accordance with the app’s policy.
- 3. The teacher must display their recorded lessons for sale through the app.
- 4. They are not entitled to publish or upload educational content belonging to anyone other than those involved through the app.
- 5. Commitment to all educational aspects of any subject matter provided or published via the app, whether electronically or in person.
- 6. The educational video content must meet all scientific and professional standards and must not be less than 51 minutes in length.
- 7. Compliance with the laws and regulations of Saudi Arabia or any other country where services are provided, and avoidance of violating laws or public morals.
- 8. Maintaining the quality of provided products and services, and refraining from publishing or distributing non-educational content, whether legal or illegal, harmful, or offensive.
- 9. Upholding proper morals and ethics, refraining from offensive language or inappropriate behavior during lessons.
- 10. Acceptance of the company’s policies, management’s assessments, schedules, acquired rights, obligations, and stated conditions.
- 11. Acceptance of the Daris app’s right to amend and modify the Terms and Conditions and Privacy Policy.
- 12. Commitment not to enter into any external agreements with students or their parents when the connection was made through the Daris app, otherwise being subject to legal accountability and bearing full consequences.
- 13. Once the order is placed by the customer and accepted by the app and teacher, it must be delivered at the scheduled time, and the teacher has no right to postpone it.
- 14. If the teacher is late for an in-person or online lesson for 61 minutes or more, the customer has the right to cancel the lesson and receive a refund.
- 15. Accepting services only through the app. If otherwise accepted, the app holds no responsibility.
- 16. Bearing responsibility for delays, including covering any losses or compensations resulting from not responding to the customer on time.
- 17. Acceptance of the app’s right to benefit from their registered information and data, granting the company the right to use it for quality, research, and marketing purposes without causing harm to the teacher.
- 18. The days and hours available for providing services and products must be defined and adhered to at all times. In case of unavailability or interruption, the teacher must pay a financial penalty of (000) 000 SAR for each day of absence.
Control of App Usage:
Dars App has the absolute right, without the need to provide reasons, to refuse or suspend access of any user to the App’s services by any means deemed appropriate by the App’s management.
Modifications to the App and Terms & Conditions:
Dars App reserves the right at any time to make any modifications or additions to the App in whole or in part. These terms and conditions may also be amended from time to time, and it is your responsibility as a user of the App to review updates to these terms and conditions through repeated visits and use of the App. Accordingly, you will be considered to have accepted these terms and conditions in their amended form if you continue to use any of the services provided through the App after any modifications are published. The App also reserves the right to add, amend, or delete any of these terms and conditions, and you remain bound by the same responsibilities and obligations.
Suspension, Termination, or Cancellation:
Without prejudice to any rights, remedies, or liability towards you, we reserve the right to limit, suspend, or withdraw your access to or use of the services, cancel any product orders, and/or delete content you submitted at our sole discretion. For the avoidance of doubt, any amounts paid and received by us in relation to a canceled product order will be refunded.
Liability and Indemnities:
- The App provides no warranties, express or implied, regarding the services. They are provided “as is” and expressly disclaim all warranties to the fullest extent permitted by law, including but not limited to: warranties of fitness for a particular purpose, suitability to specific specifications, merchantability, ownership rights, service accuracy, content, timing, or results that may or may not be obtained by the client.
- In no event shall the App, its agents, licensors, or affiliates be liable for direct, indirect, punitive, special, incidental, or consequential damages including:
- 1. Fraud, including misrepresentation, committed by that party.
- 2. Death or personal injury resulting from that party’s negligence.
- 3. Any other liability that cannot be limited or excluded under applicable law.
- In all cases, the App, the parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors, or licensors shall not, whether based on a claim or demand in contract, tort, negligence, breach of legal duty, or otherwise, be held liable for any claim relating to loss or damage of data or information, business interruption, financial loss, or any special, indirect, or incidental damages, even if we, affiliates, directors, officers, agents, employees, licensors, suppliers, or subcontractors were advised of the possibility of such damages.
- To the extent permitted by applicable law, the App (including the parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors, or licensors) shall not be liable, and you acknowledge that you will not hold us responsible for any damages or losses arising directly or indirectly from:
- Content or other information you provide when using the services.
- Your use of the services or inability to use them.
- Pricing, formatting, or any guidance provided by us.
- Delays or interruptions in service delivery.
- Viruses or other harmful programs encountered through access to services.
- Errors, malfunctions, or inaccuracies in services of any kind.
- Damage to your device caused by using products sold on the website or through our services.
- Content, actions, or omissions of other users of our services.
- Suspension or any other action we take regarding your use of services.
- The duration your listings appear in search results or the way they appear.
- Your need to modify practices, content, or behavior, or any loss or inability to conduct business due to changes in these Terms of Use.
- Our total liability, including the liability of the parent company, subsidiaries, or affiliates, their directors, officers, agents, employees, suppliers, subcontractors, or licensors to you, whether arising from a claim or demand in contract, negligence, breach of legal duty, or otherwise relating to these Terms of Use or associated with them, shall be limited to the lesser of:
- The price at which the service or product was sold on the website.
- You agree to indemnify and hold us harmless, including our parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors, and licensors, from and against any losses, damages, and expenses (including legal fees and attorney’s fees) (“Claims”) arising out of:
- Any claims or demands made by third parties resulting from your use of the App.
- Violation of any provision of these Terms of Use, including but not limited to any warranties, covenants, or representations.
- Violation of any applicable law, including but not limited to data protection laws or anti-spam laws.
Reporting a Violation of the Terms of Use
We are committed to ensuring that the products and content on the website comply with these Terms of Use. If any content does not comply with these Terms, please notify us and we will investigate the matter.
Notices and Communications
The service provider relies on the email address provided by the service requester or provider when creating an account on the App and/or the communication feature provided by the App for sending any notice or communication regarding these terms and conditions from the provider to the requester or provider of the service. The requester or provider is considered to have received the notice once it is sent to the mentioned email address or via the other agreed communication method.
Communications directed to the service provider will not be effective unless sent to the following email address: 000000, and provided the sender receives confirmation of receipt.
Intellectual Property Rights
Access to the App and the information contained therein by the service provider does not establish, transfer, or constitute in any way any validity, rights, or intellectual property privileges of the App’s data, information, trademarks, copyrights, designs, patents, business names, confidential information, trade secrets, or any other intellectual property rights belonging to the App, author, translator, creator, or licensor.
All trademarks, logos, business names, and other marks and intellectual property related to the App or any information contained or accessible through the App remain the sole and exclusive property of the App and relevant authors or licensors. The client undertakes not to use, publish, or deal with this intellectual property in any other way without prior written consent from the App, licensor, or author.
Force Majeure
Neither party shall be liable for any loss, damage, delay, or failure to perform resulting from acts beyond the control of either party, whether foreseeable or not (such as acts of God, legislative, judicial, or regulatory actions of government authorities, acts by any of our subcontractors or third-party providers of services or products, disturbances, complete power outages, or economic interruptions).
Invalidity of One or More Provisions
The invalidity of any provision of these Terms of Use shall not affect the validity of the remaining provisions herein. If any court or regulatory authority determines that any provision of these terms and conditions is invalid or unenforceable in any way, such provisions shall be nullified and removed from these terms and conditions, while the remaining provisions shall remain fully valid and enforceable.
Policy on Harassment and Unacceptable Conduct
- Using abusive language or threats.
- Harassment of any kind, whether verbal or physical.
- Insulting or mocking another person.
Reporting Procedures
- Anyone subjected to or witnessing harassment must immediately report it to [name of responsible person or department].
- Reports can be made via [specified channels such as email, phone, or reporting form].
- All complaints will be treated with strict confidentiality.
Receiving Complaints
- A task force will be formed to receive reported complaints.
- Complaints will be reviewed impartially and objectively, taking into account the rights of all parties.
Sanctions and Consequences
- First or second warning.
- Temporary suspension from work.
- Termination of service or contract.
- Providing the victim of harassment with the offender’s details for the purpose of filing a legal claim with the competent court.
Awareness and Training
Regular training sessions will be organized for employees and service providers on acceptable behaviors and the importance of a safe working environment.
Support for Victims
- The organization provides psychological and legal support for victims.
- We reaffirm our commitment to supporting all those affected.
Periodic Review of Policies
This policy will be reviewed periodically to ensure its effectiveness and updated as necessary.
Assignment
The application reserves the right to assign or transfer any or all rights and obligations under these terms and conditions to any third party.
Governing Law and Jurisdiction
These terms and conditions, and the resolution of any dispute, claim, or disagreement arising out of or relating to them, or any breach, termination, performance, interpretation, or validity thereof, or the use of the application or service, shall be governed by and construed in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia. Any dispute shall be referred to the competent courts in the city of Riyadh.
Contact Us
If you have any questions about these Terms of Use, the practices of this service, or your dealings with the service, you may contact us at 000000.